Connect an Email Account via IMAP


Step 1 Add an email account

  1. In the dashboard, click your account name in the top right corner.
  2. Select Email Accounts from the drop-down menu.
  3. Click Add Email Account.
  4. Select Set up invoice import directly.
  5. Select the IMAP tile.

Step 2 Enter your credentials

If auto-configuration doesn't recognize your provider, enter the details manually:

Field Example
IMAP server imap.your-provider.com
Port 993
Encryption SSL/TLS
Username usually your full email address

Then click Save.

Step 3 Select the folder

Select the folders you want to import invoices from, then click Next.

Tip: Where possible, select a dedicated invoice folder instead of your whole inbox. This makes the import faster and more reliable. See How to Optimize Your Email Inbox for More Efficient Management .

Step 4 Set the import method

Choose the appropriate import method and click Save.

The account is now connected, and the import runs automatically.

Connection not working?

If GetMyInvoices reports “Mail server denied authentication,” the cause is usually incorrect credentials, a missing app password, or disabled IMAP access. See Mail server denied authentication .

Didn't find the right answer?

Get in touch with our support team - usually answered within one business day.

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